We are committed to providing you with the best packing and moving services.
We are committed to providing you with the best packing and moving services.
Blog Article
https://triptoll.in/page/terms-conditions-1
Governing Law and Dispute Resolution
Except as otherwise set out in these Terms, these Terms will be governed by and interpreted exclusively in accordance with the laws of India. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall be settled by arbitration.
Language Version
In case of any discrepancy between the English version and any regional language version, the English version shall prevail.17. Termination
We reserve the right to terminate or suspend your account without notice for breach of these Terms or any unlawful activity.
Terms and Conditions (Delivery Partner Perspective)
On-boarding and Registration
- Delivery Partners must complete the registration process, submit accurate personal and vehicle information, and provide necessary legal documents (e.g., ID, copyright, insurance).
- Background checks may be conducted before on-boarding.
Independent Contractor Status
- Delivery Partners are independent contractors, not employees.
- They have full control over their working hours, routes, and acceptance of delivery requests.
- Nothing in these Terms creates an employer-employee, agency, or joint-venture relationship.
Acceptance of Delivery Requests
- Delivery Partners may choose to accept or decline delivery requests offered through the platform.
- Once a delivery is accepted, the Delivery Partner must complete it with professionalism and due diligence.
Partner Obligations
- Ensure timely and safe pickup and delivery of goods.
- Handle items carefully to avoid damage, loss, or theft.
- Maintain a clean, functional, and legally compliant vehicle (bike, car, etc.).
- Follow customer instructions (if reasonable and safe).
Prohibited Activities
Delivery Partners must NOT:
- Transport prohibited, illegal, or dangerous goods.
- Open, tamper with, or misuse any packages.
- Engage in abusive, discriminatory, or unprofessional behavior with customers or company staff.
- Share account access with third parties.
Vehicle and Insurance Requirements
- Delivery Partners must maintain valid insurance coverage as required by local laws.
- Delivery Partners must have all necessary permits, registrations, and licenses.
- The company is not responsible for fines, penalties, or costs related to non-compliance.